Booking Terms and Conditions

  AVAILABILITY REQUEST

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GENERAL CONDITIONS

The request for availability isn't binding and doesn't act as a contract neither for the client nor for Hotel Residence Ristorante La Ventola.

The booking request represents an order form and therefore binding for the client but not binding for Hotel Residence Ristorante La Ventola, on whose part remains free not to accept the booking.

The booking confirmation of Hotel Residence Ristorante La Ventola sent to the client is binding for both parties and establishes the drawing up of the booking contract with options.

If a deposit is requested, the client must send these within the indicated time period to the direction of Hotel Residence Ristorante La Ventola in order that the options are cleared and the booking is definitely confirmed.

At which point Hotel Residence Ristorante La Ventola promises to send the client a confirmation e-mail.

The total booking must be confirmed by fax or by e-mail accepting the cancellation conditions of the establishment concerned.


TERMS AND CONDITIONS

The booking request becomes binding for the Residence "La Ventola" only later the dispatch of a receipt that attests the payment of the deposit.

The amount of the advance is equal to the 30% of the amount of the stay excluded the optional services and the final cleanings (what they enter in the settlement to pay to the check-in).

As far as your reservation will be confirmed, you will receive a voucher (confirm per E-mail or Fax) that you have to present at the check-in upon your arrival by us.

Stay: from Saturday to Saturday.

Arrival (check-in): from 4 pm to 7 pm.

Departure (check-out): by 10 am.

Settlement of payment: at your departure as follows:

- Cash
- By cheque
- By Eurocheque
- By credit card Visa, Mastercard


CANCELLATION POLICY

In case of annulment of the booking the Residence "La Ventola" has the right to stop themselves the following indemnification calculated on the amount of the versed deposit (the expenses will be to load of the customer):

- within 24 hours from the booking: 0% (total reimbursement of the deposit to the customer)

- 30 days before the anticipated arrival: the 25% of the deposit will be held back

- 29 - 15 days before the anticipated arrival: the 50% of the deposit will be held back

- 14 - 7 days before the anticipated arrival: the 75% of the deposit will be held back

- 7 - 0 days before the anticipated arrival: the 100% of the deposit will be held back


PAYMENT

CREDIT TRANSFER

Advance payments can be made by credit transfer, in EURO, to the following bank account:

BANK: CASSA DI RISPARMIO DI LUCCA PISA LIVORNO

IBAN: IT91Z0503425105000000145526
SWIFT/BIC CODE: BAPPIT21T40
ACCOUNT HOLDER: GAMMA Srl

Please send payment notification by fax to the number: +39.0586.770117, or by e-mail to info@laventola.it (the booking only becomes binding on Hotel Residence Ristorante La Ventola once the payment advice note has been received).

POSTAL ORDER

You can pay the deposit by postal order, in EURO, to the following address:

Gamma srl
Via dei Cavalleggeri, 171/B
57018 Vada (LI)

Please send payment notification by fax to the number: +39.0586.770117, or by e-mail to info@laventola.it (the booking only becomes binding on Hotel Residence Ristorante La Ventola once the payment advice note has been received).


PLACE OF JURISDICTION (LAW COURTS)

For whatever controversy which might arise relating to interpretation, execution and/or to the finalisation of the booking contract to which the present conditions are applied, in which a part Hotel Residence Ristorante La Ventola, is legally responsible, will be exclusively the competence of the local law courts of Livorno.

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Hotel Residence Ristorante La Ventola
Via dei Cavalleggeri, 171
57018 Vada (LI), Italy

GPS COORDINATES
Latitude: 43.349789
Longitude: 10.454728

CONTACTS:
Tel: +39.0586.770101
Tel.: +39.0586.770101
Fax: +39.0586.770117
E-mail: info@laventola.it
COMPANY:
GAMMA S.r.l.
Via dei Cavalleggeri, 171
57018 VADA (LI), Italy
VAT 01093720496

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